Last Updated: September, 2024

Aviara Limo values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you use our website and services. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services.

a. Personal Information

• Contact Information: Name, email address, phone number, and mailing address.

• Payment Information: Credit card or other payment details used for booking services.

• Service Details: Pickup and drop-off locations, travel itinerary, and preferences.

• Communication Records: Any correspondence with our team via email, phone, or website forms.
   

b. Non-Personal Information
 

• Browser and Device Data: IP addresses, browser type, device information, operating system, and referring URLs.

• Website Usage Data: Information about how you use our website, including pages visited, links clicked, and time spent on the site.
   

2. How We Use Your Information

We use the information collected to provide, improve, and personalize our services, as well as to communicate with you effectively. Specifically, we use your information for the following purposes:
 

• Service Delivery: To process and manage bookings, provide transportation services, and send booking confirmations.

• Payment Processing: To collect payment for services and manage refunds, if applicable.

• Customer Support: To respond to inquiries, provide customer service, and address any concerns.

• Marketing and Promotions: To send promotional emails or offers (you can opt out at any time).

• Website Improvement: To analyze website usage and enhance your browsing experience.

• Legal Obligations: To comply with any applicable laws or regulations, including for fraud prevention.
   

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information under the following circumstances:

a. Service Providers

We may share your data with trusted third-party service providers who assist us in operating our business, such as payment processors, customer service platforms, and IT services. These providers are obligated to protect your information and only use it for the purposes we specify.

b. Legal Compliance

We may disclose your personal information if required to do so by law or if we believe such action is necessary to:
 

• Comply with legal processes or government requests,

• Enforce our Terms and Conditions,

• Protect the rights, property, or safety of Aviara Limo, our clients, or others.
   

4. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your experience and gather information about how visitors use our website.

a. Cookies

Cookies are small text files stored on your device that help us track your website activity and preferences. You can choose to disable cookies through your browser settings, but this may affect the functionality of certain features on our website.

b. Analytics

We use third-party analytics tools, such as Google Analytics, to monitor and analyze website traffic and usage patterns. These tools may collect non-personal information about your browsing behavior.

5. Data Security

We take the security of your personal information seriously and rely on the security systems in place and implemented by Wix and its parent or subsidiary companies. We do not claim fault for lack of security infrastructure for Wix websites or its website building platform.

Please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

6. Your Data Rights

You have the right to control how your personal information is collected and used. Depending on your location, you may have the following rights:
 

• Access: Request a copy of the personal data we hold about you.

• Correction: Request corrections to any inaccurate or incomplete data.

• Deletion: Request the deletion of your personal information, subject to legal requirements.

• Opt-Out: Opt-out of marketing communications or withdraw consent for data processing.

• Data Portability: Request a copy of your personal data in a structured, commonly used, and machine-readable format.
   

To exercise these rights, please contact us using the contact details provided below.

7. Retention of Data

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Once your data is no longer needed, it will be securely deleted or anonymized.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that a child under 18 has provided us with personal information, we will take steps to delete it.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Aviara Limo. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and we will notify you of any significant changes. Please review this policy periodically for the latest information.

 
By using Aviara Limo's website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.